Traffic Controller and Customer Service Representative (part time)
Join our Traffic Control and Customer Service Department and be part of our journey to #beatvans across Scandinavia
We usually respond within a day
Do you want to make the World greener and more sustainable? Are you a born communicator ready to prove yourself in a high-paced environment? If so, join our Traffic Control and Customer Service Department at Velove!
We are a startup with a vision to rapidly change the world of urban logistics, fight against climate change, and create more people-friendly cities. Our mission is to "Beat Vans" by delivering packages by our award-winning cargo bike, all across the city.
As a Traffic Controller and Customer Service Representative you are responsible for making sure everything runs smoothly on an evening. That’s a responsibility for thousands of customers and hundreds of riders each night. It is your job to make sure the proverbial wheels keep turning, our riders are hitting ETAs, and our customer’s are happy.
What does the job require?
You are fluent in spoken and written English and Swedish
You are structured in your work
You can act under pressure
You can work well with technical systems
You care for the environment and our mission to #beatvans
You have some experience in a related role such as customer service and/or traffic control
What’s in it for you?
A part time role in a fast-paced startup (hours from ~16:00 until ~23:00)
An opportunity to join a start-up where things move fast
An opportunity to join a company with a meaningful mission - to change the last-mile for the better
Sounds like something for you? Apply today!
- Department
- Operations and Expansion
- Locations
- Stockholm (HQ)
Stockholm (HQ)
Our values
Ride with respect
Respect the environment and the people around you - your colleagues, our partners, the customers regardless of their background, culture or gender.
Ride with intuition
Think smart and don’t be afraid to go with your gut both on- and off- the bike. Feedback makes us stronger.
Ride with passion
Passion for the environment and our mission of “Beating vans”. We are here to make a difference!
About Velove
We beat vans every day.
We are a startup with a vision to rapidly change the world of urban logistics, fight against climate change, and create more people-friendly cities. Our mission is to "Beat Vans" by delivering by our award-winning electrical cargo bike all across the city.